Live Spectrum outage data
Live community snapshot: 280 reports today, 7 in the last 30 minutes, trend falling. Status: active issues reported.
7
Last 30 min
280
Reports today
Falling
Trend
12,868
This month
2,566
Cities affected
Active issues reported
Status
Why Spectrum outages show no ETA
Field repairs depend on power utilities, fiber locates, permits, and parts. Giving a wrong clock creates more calls — so many tickets stay “investigating” without a public estimate.
| Cause type | ETA clarity | Typical wait |
|---|---|---|
| Node reboot / software | Sometimes soon | Minutes–a few hours |
| Fiber cut | Often vague | Many hours |
| Storm / power | Tied to utility | Hours–days |
| Single-home drop | After tech booked | Appointment window |
What to do during a Spectrum outage with no ETA
- Confirm it’s still a known outage in My Spectrum (mobile data).
- Watch community report trend — falling 30-min counts often mean recovery.
- Avoid constant modem reboots; one clean cycle is enough.
- Call 833-949-0036 once to register your address and ask if any internal ERT exists.
- Use hotspot for critical work; document start time for credits.
Signs the outage is clearing (even without ETA)
- App banner changes or disappears.
- Neighbors come back online.
- Our map clusters shrink; latest reports slow down.
- Modem Online light returns and stays solid.
No ETA + long downtime → ask for credit
When service returns after a long no-ETA outage, request a Spectrum outage credit with your saved start/end times and ticket number.
Top ZIP codes with reports
Recent community reports
| When | ZIP | Service | Started |
|---|---|---|---|
| Jul 22, 9:58 PM | 29349 | internet | just now |
| Jul 22, 9:54 PM | 29349 | internet | just now |
| Jul 22, 9:51 PM | 27410 | internet | just now |
| Jul 22, 9:47 PM | 75023 | all | yesterday |
| Jul 22, 9:42 PM | 92081 | tv | just now |
| Jul 22, 9:39 PM | 78641 | tv | last hour |
| Jul 22, 9:36 PM | 29651 | all | last hour |
| Jul 22, 9:27 PM | 27606 | internet | days ago |
| Jul 22, 9:24 PM | 27012 | tv | just now |
| Jul 22, 9:22 PM | 75229 | internet | just now |
Frequently asked questions
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Outage phone number
Spectrum outage number 833-949-0036
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