Privacy Policy
Last updated: June 2026
SpectrumOutageMap.org (spectrumoutagemap.org) respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information we collect
- Outage reports — ZIP code, service type, optional notes, and timestamp. Reports are anonymous and displayed publicly on maps and status pages.
- Community messages — name and message you submit via our community form. Email is stored securely and not published.
- Contact form — name, email, subject, and message when you contact us.
- Usage data — cookies and analytics to improve site performance (see our Cookie Policy).
How we use information
We use collected data to display live outage status, improve our tracker, respond to contact requests, prevent spam, and operate the service. We do not sell personal information.
Data storage
Data is stored on secure cloud infrastructure. Reports and messages may be retained to provide historical outage maps and community features.
Your rights
You may request correction or deletion of contact or community data by emailing usspectrumoutage@gmail.com or via our contact page.
Third parties
We may use analytics providers to understand traffic. These services have their own privacy policies.
SpectrumOutageMap.org is not affiliated with Charter Communications or Spectrum™.