Weather impact · SunrayCurrent weather in Sunray may stress local infrastructure. Rain, wind, or storms can occasionally trigger brief outages — monitor community reports if your service drops.Wind: 5 to 10 mph
Live updates · Sunray
Seffalis
X · 12 minutes ago
@Ask_Spectrum i just wanted to cancel and now you got me on the phone bout to cuss this lady out cause she keep trying to tell me your ****** service. best part is i’m on this call with fiber optic from att. yall suck outloud
Spectrum issue
Cydalia Acevedo
X · 12 minutes ago
@Ask_Spectrum No. I’m not calling again. Your reps have said there’s an outage. Ok. I get that. But when I’m told “we don’t know what caused the outage” I start to wonder how it’s going to get fixed if you don’t know what caused it. So find the issue and fix it fast.
Spectrum issue
Jayson Chance
X · 14 minutes ago
@Ask_Spectrum You guys literally dont do ****. Ive stopped calling because of how useless you are. There is no outage. My cable works fine in my kitchen. I'm good with talking to AI or some overseas call center with some idiot reading a script.
Spectrum issue
Samantha “DiNunno”*
X · 14 minutes ago
@GetSpectrum Please stop with this tackiness and please fix my WiFi.
Spectrum issue
lookielou86 ⚡️🏝️🇺🇦
X · 17 minutes ago
@DisneyPlus @Disney I’m in Tampa with @GetSpectrum tv. They gave us the Disney channel but it’s almost unwatchable. The spinning blue circle will lock up what I’m watching. The audio will continue but the show is frozen. How do I fix this problem?
Spectrum issue
SpringTrap123417
X · 18 minutes ago
@Ask_Spectrum you should really get your stuff fixed I shouldn't be having issues with connections hard wired or wireless with you new system and equipment constent dropping my service while im live streaming to twitch and Yt is ridiculous oh and yes they hear me ***** about it
Spectrum issue
Spectrum outage Sunray map
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Community reports & discussion — Sunray
Latest outage, problems and issue reports in social media — including Sunray:
Seffalis(@seffalis) reported12 minutes ago
@Ask_Spectrum i just wanted to cancel and now you got me on the phone bout to cuss this lady out cause she keep trying to tell me your ****** service. best part is i’m on this call with fiber optic from att. yall suck outloud
Cydalia Acevedo(@CydSuperCutie) reported12 minutes ago
@Ask_Spectrum No. I’m not calling again. Your reps have said there’s an outage. Ok. I get that. But when I’m told “we don’t know what caused the outage” I start to wonder how it’s going to get fixed if you don’t know what caused it. So find the issue and fix it fast.
Jayson Chance(@JaysonChance1) reported14 minutes ago
@Ask_Spectrum You guys literally dont do ****. Ive stopped calling because of how useless you are. There is no outage. My cable works fine in my kitchen. I'm good with talking to AI or some overseas call center with some idiot reading a script.
Samantha “DiNunno”*(@SdinunnoNYC) reported14 minutes ago
@GetSpectrum Please stop with this tackiness and please fix my WiFi.
lookielou86 ⚡️🏝️🇺🇦(@lkmurphy88) reported17 minutes ago
@DisneyPlus@Disney I’m in Tampa with @GetSpectrum tv. They gave us the Disney channel but it’s almost unwatchable. The spinning blue circle will lock up what I’m watching. The audio will continue but the show is frozen. How do I fix this problem?
SpringTrap123417(@Springtrap2414) reported18 minutes ago
@Ask_Spectrum you should really get your stuff fixed I shouldn't be having issues with connections hard wired or wireless with you new system and equipment constent dropping my service while im live streaming to twitch and Yt is ridiculous oh and yes they hear me ***** about it
Cydalia Acevedo(@CydSuperCutie) reported27 minutes ago
@Ask_Spectrum Charlotte area customer. Your service has been acting up for hours. Fix it now.
Neil Kucera(@NWKMF) reported32 minutes ago
@ATT trying to get Internet. You guys showed up for the 1st appointment without the necessary tools. Rescheduled to Wednesday. Then you no showed, straight stood me up. Now you say you can't come out until next week. Is it time to switch to @GetSpectrum or can you fix this today?
KB(@Xclusivekesh) reported32 minutes ago
@Ask_Spectrum is by far the worst internet service in the world. I advise everyone in LA to stay away from this company full of scammers.
SierraFishNChck(@SierraFishNChck) reported33 minutes ago
My Apple SE takes a river bath on 7-1 when I'm guiding received new one the 13th: since; hasn't worked, everything done to fix it has been blocked DAYS 4 a reply no, U call @Apple no, U call @GetSpectrum No, U call @Apple send back:7, 9, 14 days FML I'll get one 7/31 MAYBE
Mattchew the Blue💧(@Mattchewtheblue) reported36 minutes ago
@Ask_Spectrum All set but w customer service!
Will Burgin(@wjburgin) reported38 minutes ago
@Ask_Spectrum is your service down in the Columbus, GA area?
Bella(@VentisMyLove) reported40 minutes ago
@GetSpectrum the internet in Columbus has been going in and out since yesterday, They said that it was but up and running at 7am but it’s been going on all day today as well?Why say it’s “fixed” when it’s actually not. I have no idea what’s going on but hopefully you fix it soon
David Johnson(@99dave1) reported42 minutes ago
@Ask_Spectrum That doesn't work for me. There are NO details. It's not a technical problem. Whoever programmed the new Guide saw fit to not include date and day on the screen. It was on the old Guide screen. Kinda dumb.
Cydalia Acevedo(@CydSuperCutie) reported42 minutes ago
@Ask_Spectrum fix your services! Two days of Will It Work or Not is ridiculous. Find the issue and fix it
Report an outage in Sunray
No ZIP or city needed — you're already on the Sunray page.
Real-time browser push + email when Spectrum reports surge near Sunray (ZIP 79086).
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Tap below → choose Allow when your phone asks
Is Spectrum down in Sunray right now?
The live console on this page shows real-time Spectrum outage reports for Sunray. Green means no recent reports, amber means a handful of Sunray customers are reporting problems, and red means major outage activity across the metro. Check the map and neighborhood grid below for ZIP-level detail.
What to do right now in Sunray
Check the live map above. If reports are spiking in Sunray, sit tight — it's likely not just your modem.
Reboot your modem only if the map is quiet near you. Unplug for 60 seconds, plug back in, and wait 2–3 minutes.
Run a speed test. Our real speed test confirms whether your connection is degraded even if it is technically online.
Report your outage below. Your report helps neighbors in Sunray know it's not just them.
Document the outage. Note the start time — you'll need it to request a bill credit later.
Charter Spectrum's Sunray, TX footprint is part of a larger Texas plant built on large metro footprints across Houston, Dallas–Fort Worth, Austin, and San Antonio. The most frequent outage drivers here are severe thunderstorms, ice storms, heat-related equipment stress, and construction fiber cuts. When report volume rises across neighborhoods such as central, the live console usually lights up before Spectrum's own status tools catch every local node. Watch ZIP codes like 79086 for the earliest neighborhood spikes.
Sunray Spectrum quick facts
Primary power utility
Oncor / CenterPoint / local co-ops
Peak outage season
spring storm season and midsummer heat
Hardest-watched ZIPs
79086
Get a bill credit for this outage
Screenshot the Sunray report spike with the timestamp. Call 833-949-0036 with the start and end time to request a prorated credit for multi-hour Spectrum outages.
Spectrum not working in Sunray? Troubleshoot it in order
Separate a local Sunray Spectrum fault from a problem inside your own home.
1. No internet at all, modem online light off or blinking
Check the live Sunray status first. If reports are climbing, the issue is Spectrum's plant — a reboot cannot fix it, so log a report and wait for restoration.
2. Internet is connected but nothing loads
Compare against the map: quiet map in Sunray means power-cycle the modem for 60 seconds and let it re-sync for 2–3 minutes; busy map means the fault is on Spectrum's side.
3. WiFi works, but only some devices lose service
Router-side issue local to your home, not a network outage. Reboot the router only (not the modem), reconnect on the 5 GHz SSID, then re-test. Flat Sunray reports confirm it is inside your home.
4. TV or cable box out, internet fine
A video-tier fault scoped to the Sunray headend rather than the data plant. If TV report volume is spiking on its own, no equipment reset is needed.
5. Service drops repeatedly for a few minutes at a time
Intermittent ingress on plant is common during storms. Log each drop with timestamps from this page, then request a line technician referencing the Sunray report pattern.
6. Whole street is out and utility power is also down
Grid event — Spectrum amplifiers draw power from the same feeders. Spectrum service in Sunray typically returns shortly after grid power is back. This is usually a local plant issue, not your modem.