Spectrum outage Stony Point — live status

Weather impact · Stony PointStrong winds or hazardous weather are reported near Stony Point. Service interruptions are more likely during these conditions. If Spectrum goes down, check your modem power and local outage reports below.Wind: 3 to 9 mph1 active alert — Flood Watch

Live updates · Stony Point

Mattchew the Blue💧

X · 7 minutes ago

@Ask_Spectrum All set but w customer service!

Spectrum issue

Lingo.

X · 8 minutes ago

Some of the worst service ever @GetSpectrum

Spectrum issue

Giselle

X · 16 minutes ago

@Verizon @Ask_Spectrum I lost service last night at 844pm and it was restored at 1030am est smh I wanted to leave spectrum for @Verizon for this exact reason …..

Spectrum issue

Xinyu (Shawn) He

X · 18 minutes ago

@NYCMayor @GetSpectrum is particularly bad about not allowing new yorkers to cancel their services. Forcing them to call or wait in store for hours on end to be able to end service. No ability to cancel on their website.

Spectrum issue

Kudzu Wood

X · 19 minutes ago

I was pleasantly surprised with @GetSpectrum while helping an elderly person get her internet set up; their support line was answered, get this, BY AN AMERICAN that spoke ENGLISH! Stunned, I tell you. My only complaint is I was on hold for far too long (24 minutes).

Spectrum issue

John pelletier

X · 21 minutes ago

Ounce again my service shut down WTF???? @Ask_Spectrum

Spectrum issue

Spectrum outage Stony Point map

Last updated: No reports yet

0

Today

0

Last hour

0

Last 48h

Pins = reported outages · Click any pin for details · Circles and area ranges update as you zoom

48h7 daysOlder

Community reports & discussion — Stony Point

Latest outage, problems and issue reports in social media — including Stony Point:

Report an outage in Stony Point

No ZIP or city needed — you're already on the Stony Point page.

Help your neighborhood — share your outage in seconds so friends and neighbors in Stony Point stay informed.

Your report will be added to live Stony Point, NY outage data.

Region-by-region status — Stony Point

Neighborhoods and ZIP areas with recent reports

Get notified when Stony Point spikes

Real-time browser push + email when Spectrum reports surge near Stony Point (ZIP 10980).

Want to know when it's back?

Tap below → choose Allow when your phone asks

Is Spectrum down in Stony Point right now?

The live console on this page shows real-time Spectrum outage reports for Stony Point. Green means no recent reports, amber means a handful of Stony Point customers are reporting problems, and red means major outage activity across the metro. Check the map and neighborhood grid below for ZIP-level detail.

What to do right now in Stony Point

  1. Check the live map above. If reports are spiking in Stony Point, sit tight — it's likely not just your modem.
  2. Reboot your modem only if the map is quiet near you. Unplug for 60 seconds, plug back in, and wait 2–3 minutes.
  3. Run a speed test. Our real speed test confirms whether your connection is degraded even if it is technically online.
  4. Report your outage below. Your report helps neighbors in Stony Point know it's not just them.
  5. Document the outage. Note the start time — you'll need it to request a bill credit later.

Stony Point Spectrum outages — local patterns

Charter Spectrum's Stony Point, NY footprint is part of a larger New York plant built on dense urban and suburban plant across Upstate and metro New York markets. The most frequent outage drivers here are nor'easters, ice loading on aerial lines, summer thunderstorms, and dense urban construction cuts. When report volume rises across neighborhoods such as central, the live console usually lights up before Spectrum's own status tools catch every local node. Watch ZIP codes like 10980 for the earliest neighborhood spikes.

Stony Point Spectrum quick facts

Primary power utility
Con Edison / National Grid / NYSEG
Peak outage season
winter storms and summer thunderstorm season
Hardest-watched ZIPs
10980

Get a bill credit for this outage

Screenshot the Stony Point report spike with the timestamp. Call 833-949-0036 with the start and end time to request a prorated credit for multi-hour Spectrum outages.

Call 833-949-0036

How to check Spectrum outages in Stony Point

Confirm whether Spectrum is down in Stony Point in under 5 minutes.

  1. 1. Check the live Stony Point map

    Look at the live status on this page. Report volume above the baseline for Stony Point means an active outage.

  2. 2. Verify with your ZIP

    Enter your ZIP to see localized report volume across Stony Point instead of the broader total.

  3. 3. Rule out your equipment

    Only reboot your modem (unplug 60 seconds) if the map is quiet. If reports are spiking, the issue is upstream and a reboot won't help.

  4. 4. Report your outage

    Submit a report so other Stony Point customers can confirm they're not alone.

  5. 5. Request a bill credit

    If the outage lasts more than a couple of hours, contact Spectrum with the start time and your service address to request a prorated credit.

Spectrum not working in Stony Point? Troubleshoot it in order

Separate a local Stony Point Spectrum fault from a problem inside your own home.

  1. 1. No internet at all, modem online light off or blinking

    Check the live Stony Point status first. If reports are climbing, the issue is Spectrum's plant — a reboot cannot fix it, so log a report and wait for restoration.

  2. 2. Internet is connected but nothing loads

    Compare against the map: quiet map in Stony Point means power-cycle the modem for 60 seconds and let it re-sync for 2–3 minutes; busy map means the fault is on Spectrum's side.

  3. 3. WiFi works, but only some devices lose service

    Router-side issue local to your home, not a network outage. Reboot the router only (not the modem), reconnect on the 5 GHz SSID, then re-test. Flat Stony Point reports confirm it is inside your home.

  4. 4. TV or cable box out, internet fine

    A video-tier fault scoped to the Stony Point headend rather than the data plant. If TV report volume is spiking on its own, no equipment reset is needed.

  5. 5. Service drops repeatedly for a few minutes at a time

    Intermittent ingress on plant is common during storms. Log each drop with timestamps from this page, then request a line technician referencing the Stony Point report pattern.

  6. 6. Whole street is out and utility power is also down

    Grid event — Spectrum amplifiers draw power from the same feeders. Spectrum service in Stony Point typically returns shortly after grid power is back. This is usually a local plant issue, not your modem.

The outage information on this page is based on user reports and local service indicators.

Spectrum Outage FAQ for Stony Point, New York

Outage tools:

Related pages for Stony Point customers:

Is Spectrum Down Right Now?

Check the live map, report your outage, or look up your ZIP for local status.

spectrumoutagemap.org is an independent community tracker — not affiliated with Charter Spectrum™