Weather impact · PlymouthNo severe weather alerts for Plymouth right now. Most outages here are unrelated to storms — check recent community reports below for live status.Wind: 5 mph
Live updates · Plymouth
🇨🇺
X · 9 minutes ago
@Ask_Spectrum Oh that’s real slick. People who do paperless billing don’t look at statements. And your solution is to sign up for services I don’t want to save a couple bucks now but I will have to pay for those next year when the promo ends. Times are tough, stop screwing people over.
Spectrum issue
Derek McGowan
X · 11 minutes ago
@GetSpectrum I upgraded to the best Internet you offer with the $10/mo for protection if power goes out. I’ve had at-least 10 Internet outages but never a power outage. Even with Ethernet, I get intermittent lag spikes while gaming. I really hope this upgrade fixes that because @TMobile is looking good rn 👀
Spectrum issue
Will Burgin
X · 12 minutes ago
@Ask_Spectrum is your service down in the Columbus, GA area?
Spectrum issue
Kevin Kraus
X · 12 minutes ago
@Ask_Spectrum You’d think that as much as they gouge us for we could get reimbursed for the spur of the moment just shutting down. Other than that you can’t help.
Spectrum issue
Jamie Oller
X · 17 minutes ago
Nicely done @GetSpectrum Sucker me back after 9 years by paying for all my streaming apps so I can save money and then fail to provide adequate internet service just like always. You get what you pay for so choose anyone else!!!
Spectrum issue
adi gelem
X · 17 minutes ago
@Ask_Spectrum when will internet services be restored in Wood Valley neighborhood in Raleigh- 27613. Your app keeps pointing to a power outage but the entire neighborhood has electricity. Get on it please
Spectrum issue
Spectrum outage Plymouth map
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Community reports & discussion — Plymouth
Latest outage, problems and issue reports in social media — including Plymouth:
🇨🇺(@yankeesfan714) reported9 minutes ago
@Ask_Spectrum Oh that’s real slick. People who do paperless billing don’t look at statements. And your solution is to sign up for services I don’t want to save a couple bucks now but I will have to pay for those next year when the promo ends. Times are tough, stop screwing people over.
Derek McGowan(@DerekMcGowan12) reported11 minutes ago
@GetSpectrum I upgraded to the best Internet you offer with the $10/mo for protection if power goes out. I’ve had at-least 10 Internet outages but never a power outage. Even with Ethernet, I get intermittent lag spikes while gaming. I really hope this upgrade fixes that because @TMobile is looking good rn 👀
Will Burgin(@wjburgin) reported12 minutes ago
@Ask_Spectrum is your service down in the Columbus, GA area?
Kevin Kraus(@KrausKr42517009) reported12 minutes ago
@Ask_Spectrum You’d think that as much as they gouge us for we could get reimbursed for the spur of the moment just shutting down. Other than that you can’t help.
Jamie Oller(@CustomMOTU) reported17 minutes ago
Nicely done @GetSpectrum Sucker me back after 9 years by paying for all my streaming apps so I can save money and then fail to provide adequate internet service just like always. You get what you pay for so choose anyone else!!!
adi gelem(@AdiGelem) reported17 minutes ago
@Ask_Spectrum when will internet services be restored in Wood Valley neighborhood in Raleigh- 27613. Your app keeps pointing to a power outage but the entire neighborhood has electricity. Get on it please
x ruh red duh(@xRREDD) reported22 minutes ago
@TheSnazzzyRock@GetSpectrum Yo dabs I was having the same issue see if you can get a spectrum dude to come home and take a look I did the same and it turns out a Internet cable was faulty lol so idk if that might fix it for you
Jill Seminaris 🇺🇸🇮🇹🌊💙(@xxsmnrsxx) reported24 minutes ago
@Ask_Spectrum No bc it is my landlord’s account. The service is constantly dropping and I always have to rely on my trusty Verizon Hotspot
Jaspher Cendana(@JaspherLouis) reported27 minutes ago
@GetSpectrum get your ******* **** together and fix this outage. It has been out since early this morning and and it is 6:20pm. With no timetable when it’s going go be fixed? Not even an update wtf is going on and why is it taking so long? Fix your **** !!!
Mattchew the Blue💧(@Mattchewtheblue) reported29 minutes ago
@Ask_Spectrum All set but w customer service!
RG | Darth Wakko(@DarthWakko_THF) reported29 minutes ago
AND HERE WE ARE AGAIN! @GetSpectrum@SpectrumBiz All they do is lie. They've now surpassed AT&T in my mind as the worst telecom company on the planet. Absolute joke of a company. Buyer beware!!
Glenn 🇺🇲⚓️(@gcanderson57) reported30 minutes ago
No internet at home this morning. 😒🙄 Apparently @GetSpectrum has been playing games trying to boost the speed from 400mbps to 500mbps by changing the frequency or some such nonsense. 🙄 Doesn't appear to be working to well. Keep losing my connection multiple times per day. 🫤 I pay these knuckleheads $90 per month for unreliable internet, ever since they started playing these increase the speed games. Worst part is I live in an apartment building so there is only so much they can do since the
Ask Spectrum(@Ask_Spectrum) reported41 minutes ago
@TheSnazzzyRock Good morning. I'm sorry that you're experiencing service performance issues. If you would please contact us directly @Ask_Spectrum,so that we can collect some information to locate your account, we will be happy to look into this for you. MG
john pfohl(@Johnnypfohl1) reported41 minutes ago
@Ask_Spectrum I live in Amherst Buffalo ny and I know people just a 10 minute drive are connected to WiFi this makes no sense it says outage but no time table for repairs jus a general statment of Ww are working quickly
🏳️🌈ROZEPOP(@ROZEPOP) reported42 minutes ago
@Ask_Spectrum my husband works in Stone ridge & the plaza is out of Internet. He doesn't know how to report an outage, his jobs higher ups usually deal with the ISP. Not sure if they have business account, or another provider. Is it you guys or should he reach out to someone else
Report an outage in Plymouth
No ZIP or city needed — you're already on the Plymouth page.
Real-time browser push + email when Spectrum reports surge near Plymouth (ZIP 13832).
Want to know when it's back?
Tap below → choose Allow when your phone asks
Is Spectrum down in Plymouth right now?
The live console on this page shows real-time Spectrum outage reports for Plymouth. Green means no recent reports, amber means a handful of Plymouth customers are reporting problems, and red means major outage activity across the metro. Check the map and neighborhood grid below for ZIP-level detail.
What to do right now in Plymouth
Check the live map above. If reports are spiking in Plymouth, sit tight — it's likely not just your modem.
Reboot your modem only if the map is quiet near you. Unplug for 60 seconds, plug back in, and wait 2–3 minutes.
Run a speed test. Our real speed test confirms whether your connection is degraded even if it is technically online.
Report your outage below. Your report helps neighbors in Plymouth know it's not just them.
Document the outage. Note the start time — you'll need it to request a bill credit later.
Charter Spectrum's Plymouth, NY footprint is part of a larger New York plant built on dense urban and suburban plant across Upstate and metro New York markets. The most frequent outage drivers here are nor'easters, ice loading on aerial lines, summer thunderstorms, and dense urban construction cuts. When report volume rises across neighborhoods such as central, the live console usually lights up before Spectrum's own status tools catch every local node. Watch ZIP codes like 13832 for the earliest neighborhood spikes.
Plymouth Spectrum quick facts
Primary power utility
Con Edison / National Grid / NYSEG
Peak outage season
winter storms and summer thunderstorm season
Hardest-watched ZIPs
13832
Get a bill credit for this outage
Screenshot the Plymouth report spike with the timestamp. Call 833-949-0036 with the start and end time to request a prorated credit for multi-hour Spectrum outages.
Spectrum not working in Plymouth? Troubleshoot it in order
Separate a local Plymouth Spectrum fault from a problem inside your own home.
1. No internet at all, modem online light off or blinking
Check the live Plymouth status first. If reports are climbing, the issue is Spectrum's plant — a reboot cannot fix it, so log a report and wait for restoration.
2. Internet is connected but nothing loads
Compare against the map: quiet map in Plymouth means power-cycle the modem for 60 seconds and let it re-sync for 2–3 minutes; busy map means the fault is on Spectrum's side.
3. WiFi works, but only some devices lose service
Router-side issue local to your home, not a network outage. Reboot the router only (not the modem), reconnect on the 5 GHz SSID, then re-test. Flat Plymouth reports confirm it is inside your home.
4. TV or cable box out, internet fine
A video-tier fault scoped to the Plymouth headend rather than the data plant. If TV report volume is spiking on its own, no equipment reset is needed.
5. Service drops repeatedly for a few minutes at a time
Intermittent ingress on plant is common during storms. Log each drop with timestamps from this page, then request a line technician referencing the Plymouth report pattern.
6. Whole street is out and utility power is also down
Grid event — Spectrum amplifiers draw power from the same feeders. Spectrum service in Plymouth typically returns shortly after grid power is back. This is usually a local plant issue, not your modem.