Weather impact · Old WashingtonNo severe weather alerts for Old Washington right now. Most outages here are unrelated to storms — check recent community reports below for live status.Wind: 10 mph
Live updates · Old Washington
Ethan Katz
X · 25 minutes ago
@Ask_Spectrum The entire Rancho Sienna neighborhood in Georgetown TX is sick of all the outages. I have direct accounts of 30 Spectrum customers all complaining of intermittent disconnects. When we call support, we're told that we should try reversing our ethernet cables between our Firewalls/Routers and the cable modems. Your lack of serious engagement is leading us all to conclude we should move to @Starlink . PM me if you want to try and salvage your local customer base.
Spectrum issue
It's me it's Laurie 'Ski💜🙏🏻🇺🇲
X · 32 minutes ago
@Ask_Spectrum Not much you can do to help we got about 2 hrs before the app claims it'll be back up.
Spectrum issue
Lingo.
X · 33 minutes ago
Some of the worst service ever @GetSpectrum
Spectrum issue
Robert Luevanos
X · 34 minutes ago
@Ask_Spectrum What I mean by that is the AI isn’t learning and adapting as the questions come in. Just like the problem Apple had with Siri. Very limited in its responses due to it not being able to learn.
Spectrum issue
🇺🇲MamaBearCarries🇺🇲
X · 35 minutes ago
.@GetSpectrum MY SERVICE HAS BEEN OUT SINCE 11 AM. THE UPDATE SAID IT WAS SUPPOSED TO BE BACK ON AT 1PM. THEN IT UPDATED TO 2:30 PM. IT IS NOW 7:20 PM AND NO UPDATES. I'M TIRED OF PAYING FOR SERVICE I CAN'T USE. DO BETTER.
Spectrum issue
Cydalia Acevedo
X · 40 minutes ago
@Ask_Spectrum fix your services! Two days of Will It Work or Not is ridiculous. Find the issue and fix it
Spectrum issue
Spectrum outage Old Washington map
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Community reports & discussion — Old Washington
Latest outage, problems and issue reports in social media — including Old Washington:
Ethan Katz(@ethannation) reported25 minutes ago
@Ask_Spectrum The entire Rancho Sienna neighborhood in Georgetown TX is sick of all the outages. I have direct accounts of 30 Spectrum customers all complaining of intermittent disconnects. When we call support, we're told that we should try reversing our ethernet cables between our Firewalls/Routers and the cable modems. Your lack of serious engagement is leading us all to conclude we should move to @Starlink . PM me if you want to try and salvage your local customer base.
It's me it's Laurie 'Ski💜🙏🏻🇺🇲(@IamBirdMomma) reported32 minutes ago
@Ask_Spectrum Not much you can do to help we got about 2 hrs before the app claims it'll be back up.
Lingo.(@lingoxcrazy) reported33 minutes ago
Some of the worst service ever @GetSpectrum
Robert Luevanos(@robertluevanos) reported34 minutes ago
@Ask_Spectrum What I mean by that is the AI isn’t learning and adapting as the questions come in. Just like the problem Apple had with Siri. Very limited in its responses due to it not being able to learn.
🇺🇲MamaBearCarries🇺🇲(@MamaBearCarries) reported35 minutes ago
.@GetSpectrum MY SERVICE HAS BEEN OUT SINCE 11 AM. THE UPDATE SAID IT WAS SUPPOSED TO BE BACK ON AT 1PM. THEN IT UPDATED TO 2:30 PM. IT IS NOW 7:20 PM AND NO UPDATES. I'M TIRED OF PAYING FOR SERVICE I CAN'T USE. DO BETTER.
Cydalia Acevedo(@CydSuperCutie) reported40 minutes ago
@Ask_Spectrum fix your services! Two days of Will It Work or Not is ridiculous. Find the issue and fix it
Jamie Oller(@CustomMOTU) reported40 minutes ago
Nicely done @GetSpectrum Sucker me back after 9 years by paying for all my streaming apps so I can save money and then fail to provide adequate internet service just like always. You get what you pay for so choose anyone else!!!
Paul(@DesertSaintsFan) reported41 minutes ago
Recently got an email claiming to be from @GetSpectrum saying my internet had been upgraded from 400Mb to 500Mb, but I’ve never seen more then 150, and even now it’s only 120. So was it spam?
George Ponder(@Coppertop004) reported41 minutes ago
@adams4SC5@GoKineticFiber@GetSpectrum Been on the ground for months? New one installed on the pole? Why hasn't someone in your neighborhood put it in the garbage yet?
Donna Bosela(@BoselaDonn10558) reported42 minutes ago
@Ask_Spectrum This is America where the official language is English - not Spanish - so there should be NO REASON for me to have to update or choose anything unless I were Mexican, like your head marketing executive. Until she understands this, I won't be a customer.
fardad askarzadeh(@fardad_a) reported44 minutes ago
@Ask_Spectrum we have lost our internet for almost a week in our second home in Lincoln, NH . I have been trying to contact services on both app and phone without any success - app delegates to phone, phone answering service saying call back later. I need help.
ikaros !! ⋆˚🐾˖°(@lecygnette) reported46 minutes ago
@Ask_Spectrum omg sorry i didn’t tag yall so nobody would see this i feel so bad 😭 we have someone coming out tomorrow thank u
There White(@therewhite) reported47 minutes ago
@Ask_Spectrum@briandwynne Also having the issue.
Blainejerret(@blainejerret) reported52 minutes ago
@Ask_Spectrum@GetSpectrum Spectrum really screwed me over. I canceled all my services on May 28. I’ve already switched to another provider. They still charged me for the next two months for services I wasn’t even using and refused to reimburse me for service that was never rendered. I’m already struggling financially and this just made it worse. Not cool at all.
WeSuckUntilWeDon’t(@5xSBChamps) reported55 minutes ago
20 plus minutes to cancel service to @GetSpectrum is beyond ridiculous. I don’t need the whole spill about this and that. Just cancel my damn service like I asked a thousand time 😡
Report an outage in Old Washington
No ZIP or city needed — you're already on the Old Washington page.
Real-time browser push + email when Spectrum reports surge near Old Washington (ZIP 43768).
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Tap below → choose Allow when your phone asks
Is Spectrum down in Old Washington right now?
The live console on this page shows real-time Spectrum outage reports for Old Washington. Green means no recent reports, amber means a handful of Old Washington customers are reporting problems, and red means major outage activity across the metro. Check the map and neighborhood grid below for ZIP-level detail.
What to do right now in Old Washington
Check the live map above. If reports are spiking in Old Washington, sit tight — it's likely not just your modem.
Reboot your modem only if the map is quiet near you. Unplug for 60 seconds, plug back in, and wait 2–3 minutes.
Run a speed test. Our real speed test confirms whether your connection is degraded even if it is technically online.
Report your outage below. Your report helps neighbors in Old Washington know it's not just them.
Document the outage. Note the start time — you'll need it to request a bill credit later.
Charter Spectrum's Old Washington, OH footprint is part of a larger Ohio plant built on broad Midwest plant across Columbus, Cleveland, Cincinnati, and surrounding cities. The most frequent outage drivers here are ice storms, severe thunderstorms, and aging aerial segments in older cable markets. When report volume rises across neighborhoods such as central, the live console usually lights up before Spectrum's own status tools catch every local node. Watch ZIP codes like 43768 for the earliest neighborhood spikes.
Old Washington Spectrum quick facts
Primary power utility
AEP / FirstEnergy / Duke Energy
Peak outage season
winter ice events and spring storm season
Hardest-watched ZIPs
43768
Get a bill credit for this outage
Screenshot the Old Washington report spike with the timestamp. Call 833-949-0036 with the start and end time to request a prorated credit for multi-hour Spectrum outages.
Spectrum not working in Old Washington? Troubleshoot it in order
Separate a local Old Washington Spectrum fault from a problem inside your own home.
1. No internet at all, modem online light off or blinking
Check the live Old Washington status first. If reports are climbing, the issue is Spectrum's plant — a reboot cannot fix it, so log a report and wait for restoration.
2. Internet is connected but nothing loads
Compare against the map: quiet map in Old Washington means power-cycle the modem for 60 seconds and let it re-sync for 2–3 minutes; busy map means the fault is on Spectrum's side.
3. WiFi works, but only some devices lose service
Router-side issue local to your home, not a network outage. Reboot the router only (not the modem), reconnect on the 5 GHz SSID, then re-test. Flat Old Washington reports confirm it is inside your home.
4. TV or cable box out, internet fine
A video-tier fault scoped to the Old Washington headend rather than the data plant. If TV report volume is spiking on its own, no equipment reset is needed.
5. Service drops repeatedly for a few minutes at a time
Intermittent ingress on plant is common during storms. Log each drop with timestamps from this page, then request a line technician referencing the Old Washington report pattern.
6. Whole street is out and utility power is also down
Grid event — Spectrum amplifiers draw power from the same feeders. Spectrum service in Old Washington typically returns shortly after grid power is back. This is usually a local plant issue, not your modem.