1836 🇮🇱 🇺🇸 🇮🇱 🇺🇸
X · 32 minutes ago
I called with issues with my daughter's phone and explained she will be leaving the country at the end of the week with military service. Once the rep heard military she bent over backwards to help. Less than 48 hours later the issues were resolved. Thank you! @GetSpectrum
Spectrum issue
風 歌＠あしゅ
X · 33 minutes ago
@Ask_Spectrum Spectrum broadband Internet has been down for over 30 hours. No ETA. I called and even went to a local store and no one had any information at all. I can't even tell if it's maybe just my residence and they're considering it not important?
Spectrum issue
Adrianna
X · 35 minutes ago
@GetSpectrum is a damn scam.. the internet service is never operating at the amount you pay for, there’s an outage almost weekly and now you need WiFi extenders to cover a basic home???!! Just trash!
Spectrum issue
Nick Federico
X · 39 minutes ago
@Ask_Spectrum Yes, provide a better service that isn't dog💩
Spectrum issue
Drew Hackworth
X · 40 minutes ago
@Ask_Spectrum An outage every time it rains now “due to a power outage in your area” shows you’re neglecting you’re infrastructure. This constant issue has only started the past year and continually gotten worse. Honestly I’m done complaining and just ready to leave after 15 years.
Spectrum issue
Shojn
X · 40 minutes ago
@GetSpectrum boy you guys are really having some ******* problems, aren’t ya …. How about a ******* refund since I’ve been dealing with this **** all week
Spectrum issue
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Latest outage, problems and issue reports in social media — including Newark Valley:
1836 🇮🇱 🇺🇸 🇮🇱 🇺🇸(@MikeMinoff1) reported32 minutes ago
I called with issues with my daughter's phone and explained she will be leaving the country at the end of the week with military service. Once the rep heard military she bent over backwards to help. Less than 48 hours later the issues were resolved. Thank you! @GetSpectrum
風 歌＠あしゅ(@fuuka02) reported33 minutes ago
@Ask_Spectrum Spectrum broadband Internet has been down for over 30 hours. No ETA. I called and even went to a local store and no one had any information at all. I can't even tell if it's maybe just my residence and they're considering it not important?
Adrianna(@Saffron_04) reported35 minutes ago
@GetSpectrum is a damn scam.. the internet service is never operating at the amount you pay for, there’s an outage almost weekly and now you need WiFi extenders to cover a basic home???!! Just trash!
Nick Federico(@Nick_Federico_) reported39 minutes ago
@Ask_Spectrum Yes, provide a better service that isn't dog💩
Drew Hackworth(@drewhack) reported40 minutes ago
@Ask_Spectrum An outage every time it rains now “due to a power outage in your area” shows you’re neglecting you’re infrastructure. This constant issue has only started the past year and continually gotten worse. Honestly I’m done complaining and just ready to leave after 15 years.
Shojn(@Shojn47) reported40 minutes ago
@GetSpectrum boy you guys are really having some ******* problems, aren’t ya …. How about a ******* refund since I’ve been dealing with this **** all week
Pooya Hatami(@Pooyahat) reported40 minutes ago
Tried to cancel our @GetSpectrum internet peacefully, but apparently cancellation requires an interrogation, a heated argument, and the rep telling me I don't know what my internet needs are. But at least I'm out.
mark(@MarkStajca81871) reported41 minutes ago
@Ask_Spectrum tried to do self install on Monday didn’t work. Returned equipment to the store on Friday received a bill for $70. Abrasive associate at the store told me spectrum doesn’t pro rate now I’m stuck with a $70 bill for something I never got.
RG | Darth Wakko(@DarthWakko_THF) reported42 minutes ago
AND HERE WE ARE AGAIN! @GetSpectrum @SpectrumBiz All they do is lie. They've now surpassed AT&T in my mind as the worst telecom company on the planet. Absolute joke of a company. Buyer beware!!
Glenn 🇺🇲⚓️(@gcanderson57) reported44 minutes ago
No internet at home this morning. 😒🙄 Apparently @GetSpectrum has been playing games trying to boost the speed from 400mbps to 500mbps by changing the frequency or some such nonsense. 🙄 Doesn't appear to be working to well. Keep losing my connection multiple times per day. 🫤 I pay these knuckleheads $90 per month for unreliable internet, ever since they started playing these increase the speed games. Worst part is I live in an apartment building so there is only so much they can do since the
Paul(@DesertSaintsFan) reported45 minutes ago
Recently got an email claiming to be from @GetSpectrum saying my internet had been upgraded from 400Mb to 500Mb, but I’ve never seen more then 150, and even now it’s only 120. So was it spam?
adi gelem(@AdiGelem) reported52 minutes ago
@Ask_Spectrum when will internet services be restored in Wood Valley neighborhood in Raleigh- 27613. Your app keeps pointing to a power outage but the entire neighborhood has electricity. Get on it please
Brian(@BSte1m) reported52 minutes ago
@Ask_Spectrum Classic response from a minimum wage customer service rep who knows nothing and doesn’t care
Leah Wolff(@leahamyy) reported57 minutes ago
I’m just so curious what it’s like to have a job where you don’t have to show up on time - if at all - and if you do, you don’t fix the issue and you still get paid no matter what & you can just increase a bill for funsies whenever you want. What’s that like @GetSpectrum?
TheSnazzzyRock(@TheSnazzzyRock) reported59 minutes ago
Internet just went out maybe it was a good thing I ended stream for the night. **** YOU @GetSpectrum I CANT WAIT TILL I SWITCH OFF YOUR DOGSHIT CONNECTION
No ZIP or city needed — you're already on the Newark Valley page.
Neighborhoods and ZIP areas with recent reports
Real-time browser push + email when Spectrum reports surge near Newark Valley (ZIP 13811).
Want to know when it's back?
Tap below → choose Allow when your phone asks
The live console on this page shows real-time Spectrum outage reports for Newark Valley. Green means no recent reports, amber means a handful of Newark Valley customers are reporting problems, and red means major outage activity across the metro. Check the map and neighborhood grid below for ZIP-level detail.
Charter Spectrum's Newark Valley, NY footprint is part of a larger New York plant built on dense urban and suburban plant across Upstate and metro New York markets. The most frequent outage drivers here are nor'easters, ice loading on aerial lines, summer thunderstorms, and dense urban construction cuts. When report volume rises across neighborhoods such as central, the live console usually lights up before Spectrum's own status tools catch every local node. Watch ZIP codes like 13811 for the earliest neighborhood spikes.
Screenshot the Newark Valley report spike with the timestamp. Call 833-949-0036 with the start and end time to request a prorated credit for multi-hour Spectrum outages.
Call 833-949-0036Confirm whether Spectrum is down in Newark Valley in under 5 minutes.
1. Check the live Newark Valley map
Look at the live status on this page. Report volume above the baseline for Newark Valley means an active outage.
2. Verify with your ZIP
Enter your ZIP to see localized report volume across Newark Valley instead of the broader total.
3. Rule out your equipment
Only reboot your modem (unplug 60 seconds) if the map is quiet. If reports are spiking, the issue is upstream and a reboot won't help.
4. Report your outage
Submit a report so other Newark Valley customers can confirm they're not alone.
5. Request a bill credit
If the outage lasts more than a couple of hours, contact Spectrum with the start time and your service address to request a prorated credit.
Separate a local Newark Valley Spectrum fault from a problem inside your own home.
1. No internet at all, modem online light off or blinking
Check the live Newark Valley status first. If reports are climbing, the issue is Spectrum's plant — a reboot cannot fix it, so log a report and wait for restoration.
2. Internet is connected but nothing loads
Compare against the map: quiet map in Newark Valley means power-cycle the modem for 60 seconds and let it re-sync for 2–3 minutes; busy map means the fault is on Spectrum's side.
3. WiFi works, but only some devices lose service
Router-side issue local to your home, not a network outage. Reboot the router only (not the modem), reconnect on the 5 GHz SSID, then re-test. Flat Newark Valley reports confirm it is inside your home.
4. TV or cable box out, internet fine
A video-tier fault scoped to the Newark Valley headend rather than the data plant. If TV report volume is spiking on its own, no equipment reset is needed.
5. Service drops repeatedly for a few minutes at a time
Intermittent ingress on plant is common during storms. Log each drop with timestamps from this page, then request a line technician referencing the Newark Valley report pattern.
6. Whole street is out and utility power is also down
Grid event — Spectrum amplifiers draw power from the same feeders. Spectrum service in Newark Valley typically returns shortly after grid power is back. This is usually a local plant issue, not your modem.
The outage information on this page is based on user reports and local service indicators.
Check the live map, report your outage, or look up your ZIP for local status.
spectrumoutagemap.org is an independent community tracker — not affiliated with Charter Spectrum™