Weather impact · MartStrong winds or hazardous weather are reported near Mart. Service interruptions are more likely during these conditions. If Spectrum goes down, check your modem power and local outage reports below.Wind: 5 mph1 active alert — Heat Advisory
Live updates · Mart
Brian Horrocks
X · 7 minutes ago
@GetSpectrum 24 hours of outage for our business service in NYC. Intermittent outages over the last month, brushed aside by service. What exactly is the problem? You could've re-wired the whole block by now.
Spectrum issue
The1Alu
X · 8 minutes ago
@GetSpectrum why do I have sales people callig me at 8:45 pm asking me to break my current contract for internet? It's almost 9 at night and they have music blaring in the background? What the actual ****?
Spectrum issue
PHD Flopper
X · 8 minutes ago
@GetSpectrum how are you guys the only isp here and also the ******* worst
Spectrum issue
momo
X · 9 minutes ago
@GetSpectrum wtf is wrong with u idiots? total outage on a friday evening. this service is a ******* joke
Spectrum issue
Giselle
X · 12 minutes ago
@Verizon @Ask_Spectrum I lost service last night at 844pm and it was restored at 1030am est smh I wanted to leave spectrum for @Verizon for this exact reason …..
Spectrum issue
Nick Federico
X · 12 minutes ago
@Ask_Spectrum Yes, provide a better service that isn't dog💩
Spectrum issue
Spectrum outage Mart map
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Community reports & discussion — Mart
Latest outage, problems and issue reports in social media — including Mart:
Brian Horrocks(@BrianHorrocks10) reported7 minutes ago
@GetSpectrum 24 hours of outage for our business service in NYC. Intermittent outages over the last month, brushed aside by service. What exactly is the problem? You could've re-wired the whole block by now.
The1Alu(@The1Alu) reported8 minutes ago
@GetSpectrum why do I have sales people callig me at 8:45 pm asking me to break my current contract for internet? It's almost 9 at night and they have music blaring in the background? What the actual ****?
PHD Flopper(@RubiTheFerret) reported8 minutes ago
@GetSpectrum how are you guys the only isp here and also the ******* worst
momo(@owowowowowow0) reported9 minutes ago
@GetSpectrum wtf is wrong with u idiots? total outage on a friday evening. this service is a ******* joke
Giselle(@MzHeNNy) reported12 minutes ago
@Verizon@Ask_Spectrum I lost service last night at 844pm and it was restored at 1030am est smh I wanted to leave spectrum for @Verizon for this exact reason …..
Nick Federico(@Nick_Federico_) reported12 minutes ago
@Ask_Spectrum Yes, provide a better service that isn't dog💩
Just a regular person(@Holdout1Smith) reported12 minutes ago
@GetSpectrum There is NO UNUSUAL activity on my account!!!!! It’s just me having the **** yes my account, that I PAY FOR!!!!! loser company!!
AugieCrockett(@Augiecrockett) reported12 minutes ago
@GetSpectrum@GetSpectrum went to dms and apparently I’m the one trying to scam this trash company. Y’all are simply a master class in how not to treat people. What a joke
Gina 💐(@612bluejay) reported13 minutes ago
@PattieDP@Ask_Spectrum Wow wonder why they dug up your driveway. That’s awful. We just canceled our Spectrum cable but still have internet which has been dropping all day and currently not working . Just got a text saying they’re down. Good luck getting your driveway repaired.
Cydalia Acevedo(@CydSuperCutie) reported13 minutes ago
@Ask_Spectrum No. I’m not calling again. Your reps have said there’s an outage. Ok. I get that. But when I’m told “we don’t know what caused the outage” I start to wonder how it’s going to get fixed if you don’t know what caused it. So find the issue and fix it fast.
Photographer Shin Matsui(@LIGGICPHOTO) reported17 minutes ago
@Ask_Spectrum I already contacted customer support. The earliest technician appointment is 3 days from now at 5 PM. I rely on the internet for work. Please escalate my case and help me get an earlier appointment💧💧💧
🦖 KensonPlays 🦕(@Kenson_Plays) reported17 minutes ago
@Ask_Spectrum@AZinCLE Uh huh … you are so bad at "understanding" … which you don't actually do. Price increases even at the absolute basic tier, which my parents honestly could not afford; if they could, they would leave you in a heartbeat. So would I. (I will not respond to any replies from you.)
Reginaldo 💫(@zone4papii) reported22 minutes ago
@Ask_Spectrum aye get yall **** together, outages with no resolution time is insane, do better 😒
WorldWise(@franchise_wise) reported24 minutes ago
@GoldieLocks1776@GetSpectrum A positive ending. It's good they recognized you as a customer!
🪓 CyberAxe (Jeremy Benisek) 🪓(@cyberaxe) reported25 minutes ago
@GetSpectrum Called to lower my internet because I can't afford it and it's between internet and food next month. Been a 1gb custom for a decade. Your customer support threatened to raise my prices and give me half the speed. Purely abusive and harmful. Cheapest option is $85/m - Cheapest on the website $30/m.. but I can't have that. or the $40/m or the $60/m... nope $85/m is the only option plus $10/router or nothing..... When I demanded a manager they kept me on message hold hoping my phone wo
Report an outage in Mart
No ZIP or city needed — you're already on the Mart page.
Real-time browser push + email when Spectrum reports surge near Mart (ZIP 76664).
Want to know when it's back?
Tap below → choose Allow when your phone asks
Is Spectrum down in Mart right now?
The live console on this page shows real-time Spectrum outage reports for Mart. Green means no recent reports, amber means a handful of Mart customers are reporting problems, and red means major outage activity across the metro. Check the map and neighborhood grid below for ZIP-level detail.
What to do right now in Mart
Check the live map above. If reports are spiking in Mart, sit tight — it's likely not just your modem.
Reboot your modem only if the map is quiet near you. Unplug for 60 seconds, plug back in, and wait 2–3 minutes.
Run a speed test. Our real speed test confirms whether your connection is degraded even if it is technically online.
Report your outage below. Your report helps neighbors in Mart know it's not just them.
Document the outage. Note the start time — you'll need it to request a bill credit later.
Charter Spectrum's Mart, TX footprint is part of a larger Texas plant built on large metro footprints across Houston, Dallas–Fort Worth, Austin, and San Antonio. The most frequent outage drivers here are severe thunderstorms, ice storms, heat-related equipment stress, and construction fiber cuts. When report volume rises across neighborhoods such as central, the live console usually lights up before Spectrum's own status tools catch every local node. Watch ZIP codes like 76664 for the earliest neighborhood spikes.
Mart Spectrum quick facts
Primary power utility
Oncor / CenterPoint / local co-ops
Peak outage season
spring storm season and midsummer heat
Hardest-watched ZIPs
76664
Get a bill credit for this outage
Screenshot the Mart report spike with the timestamp. Call 833-949-0036 with the start and end time to request a prorated credit for multi-hour Spectrum outages.
Spectrum not working in Mart? Troubleshoot it in order
Separate a local Mart Spectrum fault from a problem inside your own home.
1. No internet at all, modem online light off or blinking
Check the live Mart status first. If reports are climbing, the issue is Spectrum's plant — a reboot cannot fix it, so log a report and wait for restoration.
2. Internet is connected but nothing loads
Compare against the map: quiet map in Mart means power-cycle the modem for 60 seconds and let it re-sync for 2–3 minutes; busy map means the fault is on Spectrum's side.
3. WiFi works, but only some devices lose service
Router-side issue local to your home, not a network outage. Reboot the router only (not the modem), reconnect on the 5 GHz SSID, then re-test. Flat Mart reports confirm it is inside your home.
4. TV or cable box out, internet fine
A video-tier fault scoped to the Mart headend rather than the data plant. If TV report volume is spiking on its own, no equipment reset is needed.
5. Service drops repeatedly for a few minutes at a time
Intermittent ingress on plant is common during storms. Log each drop with timestamps from this page, then request a line technician referencing the Mart report pattern.
6. Whole street is out and utility power is also down
Grid event — Spectrum amplifiers draw power from the same feeders. Spectrum service in Mart typically returns shortly after grid power is back. This is usually a local plant issue, not your modem.