Weather impact · Long CreekNo severe weather alerts for Long Creek right now. Most outages here are unrelated to storms — check recent community reports below for live status.Wind: 2 to 6 mph
Live updates · Long Creek
Robert Luevanos
X · 33 minutes ago
@Ask_Spectrum What I mean by that is the AI isn’t learning and adapting as the questions come in. Just like the problem Apple had with Siri. Very limited in its responses due to it not being able to learn.
Spectrum issue
Will Burgin
X · 34 minutes ago
@Ask_Spectrum is your service down in the Columbus, GA area?
Spectrum issue
Joe Walsh
X · 35 minutes ago
@GetSpectrum why can’t I add TV service to my mobile plan? I don’t need home Internet, but I do need TV service and apparently you can’t get standalone TV service on spectrum? That should be an option
Spectrum issue
Concernedone
X · 37 minutes ago
@Ask_Spectrum Your customer service mangers had their chance. BBB is next step for me.
Spectrum issue
specturm outage
X · 39 minutes ago
@Shojn47 @GetSpectrum A week of issues deserves a real credit not silence
Spectrum issue
z0e
X · 39 minutes ago
@GetSpectrum outage every day. Credit promised not delivered. Website doesn't match their own description. Please stop lying! #getspectrum #getspectrumfail
Spectrum issue
Spectrum outage Long Creek map
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Community reports & discussion — Long Creek
Latest outage, problems and issue reports in social media — including Long Creek:
Robert Luevanos(@robertluevanos) reported33 minutes ago
@Ask_Spectrum What I mean by that is the AI isn’t learning and adapting as the questions come in. Just like the problem Apple had with Siri. Very limited in its responses due to it not being able to learn.
Will Burgin(@wjburgin) reported34 minutes ago
@Ask_Spectrum is your service down in the Columbus, GA area?
Joe Walsh(@joewalsh81) reported35 minutes ago
@GetSpectrum why can’t I add TV service to my mobile plan? I don’t need home Internet, but I do need TV service and apparently you can’t get standalone TV service on spectrum? That should be an option
Concernedone(@Concernedo36742) reported37 minutes ago
@Ask_Spectrum Your customer service mangers had their chance. BBB is next step for me.
specturm outage(@specturmoutage) reported39 minutes ago
@Shojn47@GetSpectrum A week of issues deserves a real credit not silence
z0e(@z0e) reported39 minutes ago
@GetSpectrum outage every day. Credit promised not delivered. Website doesn't match their own description. Please stop lying! #getspectrum#getspectrumfail
King Kai(@iakaj8) reported41 minutes ago
@GetSpectrum y’all’s support team *** y’all’s ai bot *** y’all love having outages. Get y’all’s **** together. PLEASE GET RID OF THAT TRASH AI BOT ON THE SUPPORT APP ITS ******* USELESS!!!!!
Goldielocks 1776(@GoldieLocks1776) reported45 minutes ago
@Ugodididigaloqu@GetSpectrum No. I’ve filed a complaint with the BBB
Seffalis(@seffalis) reported48 minutes ago
@Ask_Spectrum nah gang - it’s a wrap. i’m tired of paying a higher price for service that is not consistent. at&t gonna be here Tuesday to set me up on their fiber internet & yall can come swoop this modem off my porch whenever yall want. they giving me the same internet for $50 less. buhbye
RG | Darth Wakko(@DarthWakko_THF) reported49 minutes ago
AND HERE WE ARE AGAIN! @GetSpectrum@SpectrumBiz All they do is lie. They've now surpassed AT&T in my mind as the worst telecom company on the planet. Absolute joke of a company. Buyer beware!!
Anna Nichols(@anna_johnette) reported52 minutes ago
@GetSpectrum my mom gestured to her that she couldn’t hear. The rep proceeded to cross her arms and stare at my mom while my mom asked for a pen and paper so she could return her equipment. Then a man walks up and my mom assumes he’s there to help her. He gestures for her (cont)
Giselle(@MzHeNNy) reported53 minutes ago
@Verizon@Ask_Spectrum I lost service last night at 844pm and it was restored at 1030am est smh I wanted to leave spectrum for @Verizon for this exact reason …..
Jeff Geerling(@geerlingguy) reported53 minutes ago
@Ask_Spectrum Yesterday it was "power outage", non-specific, for about an hour. The week before the modem just decided to give up and I had to wait 1.5 days for a tech... I can't rely on Spectrum, need backup at least.
Robert Luevanos(@robertluevanos) reported57 minutes ago
@Ask_Spectrum Thank you I spoke with one of your texts over the phone and he said what my buddy said on the corporate side said when I told him I was thinking of switching to Verizon for them because this problem is so prominent you don’t wanna have Internet from a phone company
George Ponder(@Coppertop004) reported59 minutes ago
@adams4SC5@GoKineticFiber@GetSpectrum Been on the ground for months? New one installed on the pole? Why hasn't someone in your neighborhood put it in the garbage yet?
Report an outage in Long Creek
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Is Spectrum down in Long Creek right now?
The live console on this page shows real-time Spectrum outage reports for Long Creek. Green means no recent reports, amber means a handful of Long Creek customers are reporting problems, and red means major outage activity across the metro. Check the map and neighborhood grid below for ZIP-level detail.
What to do right now in Long Creek
Check the live map above. If reports are spiking in Long Creek, sit tight — it's likely not just your modem.
Reboot your modem only if the map is quiet near you. Unplug for 60 seconds, plug back in, and wait 2–3 minutes.
Run a speed test. Our real speed test confirms whether your connection is degraded even if it is technically online.
Report your outage below. Your report helps neighbors in Long Creek know it's not just them.
Document the outage. Note the start time — you'll need it to request a bill credit later.
Charter Spectrum's Long Creek, SC footprint is part of a larger South Carolina plant built on a mix of aerial and underground plant across the Spectrum footprint. The most frequent outage drivers here are severe weather, planned overnight node maintenance, backbone fiber cuts from construction, and utility power events that take amplifiers offline. When report volume rises across neighborhoods such as central, the live console usually lights up before Spectrum's own status tools catch every local node. Watch ZIP codes like 29658 for the earliest neighborhood spikes.
Long Creek Spectrum quick facts
Primary power utility
local electric utilities
Peak outage season
storm season and peak summer heat
Hardest-watched ZIPs
29658
Get a bill credit for this outage
Screenshot the Long Creek report spike with the timestamp. Call 833-949-0036 with the start and end time to request a prorated credit for multi-hour Spectrum outages.
Spectrum not working in Long Creek? Troubleshoot it in order
Separate a local Long Creek Spectrum fault from a problem inside your own home.
1. No internet at all, modem online light off or blinking
Check the live Long Creek status first. If reports are climbing, the issue is Spectrum's plant — a reboot cannot fix it, so log a report and wait for restoration.
2. Internet is connected but nothing loads
Compare against the map: quiet map in Long Creek means power-cycle the modem for 60 seconds and let it re-sync for 2–3 minutes; busy map means the fault is on Spectrum's side.
3. WiFi works, but only some devices lose service
Router-side issue local to your home, not a network outage. Reboot the router only (not the modem), reconnect on the 5 GHz SSID, then re-test. Flat Long Creek reports confirm it is inside your home.
4. TV or cable box out, internet fine
A video-tier fault scoped to the Long Creek headend rather than the data plant. If TV report volume is spiking on its own, no equipment reset is needed.
5. Service drops repeatedly for a few minutes at a time
Intermittent ingress on plant is common during storms. Log each drop with timestamps from this page, then request a line technician referencing the Long Creek report pattern.
6. Whole street is out and utility power is also down
Grid event — Spectrum amplifiers draw power from the same feeders. Spectrum service in Long Creek typically returns shortly after grid power is back. This is usually a local plant issue, not your modem.