Weather impact · KnoxNo severe weather alerts for Knox right now. Most outages here are unrelated to storms — check recent community reports below for live status.Wind: 3 to 12 mph
Live updates · Knox
Leah Wolff
X · 6 minutes ago
I’m just so curious what it’s like to have a job where you don’t have to show up on time - if at all - and if you do, you don’t fix the issue and you still get paid no matter what & you can just increase a bill for funsies whenever you want. What’s that like @GetSpectrum?
Spectrum issue
𝙁𝙞𝙣𝙞 𝙙𝙚 𝙅𝙤𝙪𝙚𝙧
X · 10 minutes ago
@Ask_Spectrum Spectrum still sucks and they've closed their inbox. I was told to DM, but they've disabled that. Come get your ****. I don't have money for AI bullshit and a service that doesn't work!!! I've been thrown offline at least 5 times per day. Phone & Wifi
Spectrum issue
🇨🇺
X · 10 minutes ago
@Ask_Spectrum Oh that’s real slick. People who do paperless billing don’t look at statements. And your solution is to sign up for services I don’t want to save a couple bucks now but I will have to pay for those next year when the promo ends. Times are tough, stop screwing people over.
Spectrum issue
Ethan Katz
X · 11 minutes ago
@Ask_Spectrum The entire Rancho Sienna neighborhood in Georgetown TX is sick of all the outages. I have direct accounts of 30 Spectrum customers all complaining of intermittent disconnects. When we call support, we're told that we should try reversing our ethernet cables between our Firewalls/Routers and the cable modems. Your lack of serious engagement is leading us all to conclude we should move to @Starlink . PM me if you want to try and salvage your local customer base.
Spectrum issue
Derek McGowan
X · 12 minutes ago
@GetSpectrum I upgraded to the best Internet you offer with the $10/mo for protection if power goes out. I’ve had at-least 10 Internet outages but never a power outage. Even with Ethernet, I get intermittent lag spikes while gaming. I really hope this upgrade fixes that because @TMobile is looking good rn 👀
Spectrum issue
Will Burgin
X · 13 minutes ago
@Ask_Spectrum is your service down in the Columbus, GA area?
Spectrum issue
Spectrum outage Knox map
Last updated: No reports yet
0
Today
0
Last hour
0
Last 48h
Pins = reported outages · Click any pin for details · Circles and area ranges update as you zoom
48h7 daysOlder
Community reports & discussion — Knox
Latest outage, problems and issue reports in social media — including Knox:
Leah Wolff(@leahamyy) reported6 minutes ago
I’m just so curious what it’s like to have a job where you don’t have to show up on time - if at all - and if you do, you don’t fix the issue and you still get paid no matter what & you can just increase a bill for funsies whenever you want. What’s that like @GetSpectrum?
𝙁𝙞𝙣𝙞 𝙙𝙚 𝙅𝙤𝙪𝙚𝙧(@DunPlayin) reported10 minutes ago
@Ask_Spectrum Spectrum still sucks and they've closed their inbox. I was told to DM, but they've disabled that. Come get your ****. I don't have money for AI bullshit and a service that doesn't work!!! I've been thrown offline at least 5 times per day. Phone & Wifi
🇨🇺(@yankeesfan714) reported10 minutes ago
@Ask_Spectrum Oh that’s real slick. People who do paperless billing don’t look at statements. And your solution is to sign up for services I don’t want to save a couple bucks now but I will have to pay for those next year when the promo ends. Times are tough, stop screwing people over.
Ethan Katz(@ethannation) reported11 minutes ago
@Ask_Spectrum The entire Rancho Sienna neighborhood in Georgetown TX is sick of all the outages. I have direct accounts of 30 Spectrum customers all complaining of intermittent disconnects. When we call support, we're told that we should try reversing our ethernet cables between our Firewalls/Routers and the cable modems. Your lack of serious engagement is leading us all to conclude we should move to @Starlink . PM me if you want to try and salvage your local customer base.
Derek McGowan(@DerekMcGowan12) reported12 minutes ago
@GetSpectrum I upgraded to the best Internet you offer with the $10/mo for protection if power goes out. I’ve had at-least 10 Internet outages but never a power outage. Even with Ethernet, I get intermittent lag spikes while gaming. I really hope this upgrade fixes that because @TMobile is looking good rn 👀
Will Burgin(@wjburgin) reported13 minutes ago
@Ask_Spectrum is your service down in the Columbus, GA area?
Kevin Kraus(@KrausKr42517009) reported13 minutes ago
@Ask_Spectrum You’d think that as much as they gouge us for we could get reimbursed for the spur of the moment just shutting down. Other than that you can’t help.
Jamie Oller(@CustomMOTU) reported18 minutes ago
Nicely done @GetSpectrum Sucker me back after 9 years by paying for all my streaming apps so I can save money and then fail to provide adequate internet service just like always. You get what you pay for so choose anyone else!!!
adi gelem(@AdiGelem) reported18 minutes ago
@Ask_Spectrum when will internet services be restored in Wood Valley neighborhood in Raleigh- 27613. Your app keeps pointing to a power outage but the entire neighborhood has electricity. Get on it please
x ruh red duh(@xRREDD) reported23 minutes ago
@TheSnazzzyRock@GetSpectrum Yo dabs I was having the same issue see if you can get a spectrum dude to come home and take a look I did the same and it turns out a Internet cable was faulty lol so idk if that might fix it for you
Jill Seminaris 🇺🇸🇮🇹🌊💙(@xxsmnrsxx) reported25 minutes ago
@Ask_Spectrum No bc it is my landlord’s account. The service is constantly dropping and I always have to rely on my trusty Verizon Hotspot
Jaspher Cendana(@JaspherLouis) reported28 minutes ago
@GetSpectrum get your ******* **** together and fix this outage. It has been out since early this morning and and it is 6:20pm. With no timetable when it’s going go be fixed? Not even an update wtf is going on and why is it taking so long? Fix your **** !!!
Mattchew the Blue💧(@Mattchewtheblue) reported30 minutes ago
@Ask_Spectrum All set but w customer service!
RG | Darth Wakko(@DarthWakko_THF) reported30 minutes ago
AND HERE WE ARE AGAIN! @GetSpectrum@SpectrumBiz All they do is lie. They've now surpassed AT&T in my mind as the worst telecom company on the planet. Absolute joke of a company. Buyer beware!!
Glenn 🇺🇲⚓️(@gcanderson57) reported31 minutes ago
No internet at home this morning. 😒🙄 Apparently @GetSpectrum has been playing games trying to boost the speed from 400mbps to 500mbps by changing the frequency or some such nonsense. 🙄 Doesn't appear to be working to well. Keep losing my connection multiple times per day. 🫤 I pay these knuckleheads $90 per month for unreliable internet, ever since they started playing these increase the speed games. Worst part is I live in an apartment building so there is only so much they can do since the
Report an outage in Knox
No ZIP or city needed — you're already on the Knox page.
Real-time browser push + email when Spectrum reports surge near Knox (ZIP 79529).
Want to know when it's back?
Tap below → choose Allow when your phone asks
Is Spectrum down in Knox right now?
The live console on this page shows real-time Spectrum outage reports for Knox. Green means no recent reports, amber means a handful of Knox customers are reporting problems, and red means major outage activity across the metro. Check the map and neighborhood grid below for ZIP-level detail.
What to do right now in Knox
Check the live map above. If reports are spiking in Knox, sit tight — it's likely not just your modem.
Reboot your modem only if the map is quiet near you. Unplug for 60 seconds, plug back in, and wait 2–3 minutes.
Run a speed test. Our real speed test confirms whether your connection is degraded even if it is technically online.
Report your outage below. Your report helps neighbors in Knox know it's not just them.
Document the outage. Note the start time — you'll need it to request a bill credit later.
Charter Spectrum's Knox, TX footprint is part of a larger Texas plant built on large metro footprints across Houston, Dallas–Fort Worth, Austin, and San Antonio. The most frequent outage drivers here are severe thunderstorms, ice storms, heat-related equipment stress, and construction fiber cuts. When report volume rises across neighborhoods such as central, the live console usually lights up before Spectrum's own status tools catch every local node. Watch ZIP codes like 79529 for the earliest neighborhood spikes.
Knox Spectrum quick facts
Primary power utility
Oncor / CenterPoint / local co-ops
Peak outage season
spring storm season and midsummer heat
Hardest-watched ZIPs
79529
Get a bill credit for this outage
Screenshot the Knox report spike with the timestamp. Call 833-949-0036 with the start and end time to request a prorated credit for multi-hour Spectrum outages.
Spectrum not working in Knox? Troubleshoot it in order
Separate a local Knox Spectrum fault from a problem inside your own home.
1. No internet at all, modem online light off or blinking
Check the live Knox status first. If reports are climbing, the issue is Spectrum's plant — a reboot cannot fix it, so log a report and wait for restoration.
2. Internet is connected but nothing loads
Compare against the map: quiet map in Knox means power-cycle the modem for 60 seconds and let it re-sync for 2–3 minutes; busy map means the fault is on Spectrum's side.
3. WiFi works, but only some devices lose service
Router-side issue local to your home, not a network outage. Reboot the router only (not the modem), reconnect on the 5 GHz SSID, then re-test. Flat Knox reports confirm it is inside your home.
4. TV or cable box out, internet fine
A video-tier fault scoped to the Knox headend rather than the data plant. If TV report volume is spiking on its own, no equipment reset is needed.
5. Service drops repeatedly for a few minutes at a time
Intermittent ingress on plant is common during storms. Log each drop with timestamps from this page, then request a line technician referencing the Knox report pattern.
6. Whole street is out and utility power is also down
Grid event — Spectrum amplifiers draw power from the same feeders. Spectrum service in Knox typically returns shortly after grid power is back. This is usually a local plant issue, not your modem.