Weather impact · GuildCurrent weather in Guild may stress local infrastructure. Rain, wind, or storms can occasionally trigger brief outages — monitor community reports if your service drops.Wind: 5 mph1 active alert — Child Abduction Emergency
Live updates · Guild
Roger Entner
X · 7 minutes ago
@ATT John Stankey confirmed what our data shows: FWA capacity isn't infinite, and consumer mobile gets prioritized. Where FWA is constrained in rural markets, Starlink takes the customer. Where @GetSpectrum brings fiber, Starlink loses that customer. #FWA #Broadband
Spectrum issue
GGHartley
X · 9 minutes ago
@Ask_Spectrum Actually you all just recite corporate bull crap instead of helping paying customers. Otherwise I wouldn't have had to deal with this worthless internet since February. Also it's my only option so your company doesn't care in the slightest.
Spectrum issue
leg ryan
X · 15 minutes ago
@Xclusivekesh @Ask_Spectrum And my mama had the nerve to let this man switch us to their terrible phone service lol I’m so mad!!!
Spectrum issue
Brian Wynne
X · 16 minutes ago
@GetSpectrum yet another service outage in the San Fernando Valley
Spectrum issue
Rick Ward
X · 18 minutes ago
@Ask_Spectrum I'm talking about no DVR functionality streaming Dodgers from SportsNetLA on Roku device. We're not about to order cable service from you when Frontier FIOS is much faster and synchronous.
Spectrum issue
Xempi
X · 18 minutes ago
And for the 2nd time in a week @GetSpectrum is down
Spectrum issue
Spectrum outage Guild map
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Community reports & discussion — Guild
Latest outage, problems and issue reports in social media — including Guild:
Roger Entner(@RogerEntner) reported7 minutes ago
@ATT John Stankey confirmed what our data shows: FWA capacity isn't infinite, and consumer mobile gets prioritized. Where FWA is constrained in rural markets, Starlink takes the customer. Where @GetSpectrum brings fiber, Starlink loses that customer. #FWA#Broadband
GGHartley(@GGHartleyTV) reported9 minutes ago
@Ask_Spectrum Actually you all just recite corporate bull crap instead of helping paying customers. Otherwise I wouldn't have had to deal with this worthless internet since February. Also it's my only option so your company doesn't care in the slightest.
leg ryan(@foodhopeandlove) reported15 minutes ago
@Xclusivekesh@Ask_Spectrum And my mama had the nerve to let this man switch us to their terrible phone service lol I’m so mad!!!
Brian Wynne(@briandwynne) reported16 minutes ago
@GetSpectrum yet another service outage in the San Fernando Valley
Rick Ward(@RickWard09) reported18 minutes ago
@Ask_Spectrum I'm talking about no DVR functionality streaming Dodgers from SportsNetLA on Roku device. We're not about to order cable service from you when Frontier FIOS is much faster and synchronous.
Xempi(@XempiTV) reported18 minutes ago
And for the 2nd time in a week @GetSpectrum is down
Anna Nichols(@anna_johnette) reported21 minutes ago
@GetSpectrum so I’m curious, is this the training you give your customer service reps or is this an extenuating circumstance? Either way, disabled people deserve respect and your team in Decatur AL should be ashamed of themselves.
lookielou86 ⚡️🏝️🇺🇦(@lkmurphy88) reported21 minutes ago
@DisneyPlus@Disney I’m in Tampa with @GetSpectrum tv. They gave us the Disney channel but it’s almost unwatchable. The spinning blue circle will lock up what I’m watching. The audio will continue but the show is frozen. How do I fix this problem?
Bubs (Meat Eater)(@Bubslive) reported23 minutes ago
Yo @GetSpectrum fix your ****** internet in Lancaster,ca
AugieCrockett(@Augiecrockett) reported25 minutes ago
@GetSpectrum@GetSpectrum went to dms and apparently I’m the one trying to scam this trash company. Y’all are simply a master class in how not to treat people. What a joke
P3SO(@DJP3SO) reported26 minutes ago
@GetSpectrum is by far the worst internet company ever. Always has some type of issue.
KB(@Xclusivekesh) reported31 minutes ago
@Ask_Spectrum is by far the worst internet service in the world. I advise everyone in LA to stay away from this company full of scammers.
The1Alu(@The1Alu) reported32 minutes ago
@GetSpectrum why do I have sales people callig me at 8:45 pm asking me to break my current contract for internet? It's almost 9 at night and they have music blaring in the background? What the actual ****?
Bushhogger(@bushhogger24) reported37 minutes ago
@Ask_Spectrum over a dozen outages in less than a year in East TX. Most of those multiple hours. Get it together or all the rural people yall spent millions on to get service to will easily swap back to Starlink.
𝘣𝘶𝘯𝘪𝜗𝜚(@bunipriv) reported40 minutes ago
@Ask_Spectrum no cause i was asleep when you took it 💔 don't worry i already know u guys don't care about poor people and just want ur money. now u have it congrats!!!!
Report an outage in Guild
No ZIP or city needed — you're already on the Guild page.
Real-time browser push + email when Spectrum reports surge near Guild (ZIP 37340).
Want to know when it's back?
Tap below → choose Allow when your phone asks
Is Spectrum down in Guild right now?
The live console on this page shows real-time Spectrum outage reports for Guild. Green means no recent reports, amber means a handful of Guild customers are reporting problems, and red means major outage activity across the metro. Check the map and neighborhood grid below for ZIP-level detail.
What to do right now in Guild
Check the live map above. If reports are spiking in Guild, sit tight — it's likely not just your modem.
Reboot your modem only if the map is quiet near you. Unplug for 60 seconds, plug back in, and wait 2–3 minutes.
Run a speed test. Our real speed test confirms whether your connection is degraded even if it is technically online.
Report your outage below. Your report helps neighbors in Guild know it's not just them.
Document the outage. Note the start time — you'll need it to request a bill credit later.
Charter Spectrum's Guild, TN footprint is part of a larger Tennessee plant built on a mix of aerial and underground plant across the Spectrum footprint. The most frequent outage drivers here are severe weather, planned overnight node maintenance, backbone fiber cuts from construction, and utility power events that take amplifiers offline. When report volume rises across neighborhoods such as central, the live console usually lights up before Spectrum's own status tools catch every local node. Watch ZIP codes like 37340 for the earliest neighborhood spikes.
Guild Spectrum quick facts
Primary power utility
local electric utilities
Peak outage season
storm season and peak summer heat
Hardest-watched ZIPs
37340
Get a bill credit for this outage
Screenshot the Guild report spike with the timestamp. Call 833-949-0036 with the start and end time to request a prorated credit for multi-hour Spectrum outages.
Spectrum not working in Guild? Troubleshoot it in order
Separate a local Guild Spectrum fault from a problem inside your own home.
1. No internet at all, modem online light off or blinking
Check the live Guild status first. If reports are climbing, the issue is Spectrum's plant — a reboot cannot fix it, so log a report and wait for restoration.
2. Internet is connected but nothing loads
Compare against the map: quiet map in Guild means power-cycle the modem for 60 seconds and let it re-sync for 2–3 minutes; busy map means the fault is on Spectrum's side.
3. WiFi works, but only some devices lose service
Router-side issue local to your home, not a network outage. Reboot the router only (not the modem), reconnect on the 5 GHz SSID, then re-test. Flat Guild reports confirm it is inside your home.
4. TV or cable box out, internet fine
A video-tier fault scoped to the Guild headend rather than the data plant. If TV report volume is spiking on its own, no equipment reset is needed.
5. Service drops repeatedly for a few minutes at a time
Intermittent ingress on plant is common during storms. Log each drop with timestamps from this page, then request a line technician referencing the Guild report pattern.
6. Whole street is out and utility power is also down
Grid event — Spectrum amplifiers draw power from the same feeders. Spectrum service in Guild typically returns shortly after grid power is back. This is usually a local plant issue, not your modem.