Spectrum outage West Virginia — live map

Live updates · West Virginia

Fairmont, WV

THIS WEEK

[26554] · 6d ago

Wi-Fi not working - Modem red light,tried to restart it but it’s still red

Outage report

Clarksburg, WV

OLDER

[26301] · Oct 8

Internet

Outage report

New Martinsville, WV

OLDER

[26155] · Oct 6

Internet

Outage report

Clarksburg, WV

OLDER

[26301] · Sep 25

Internet only - Running slow, then crashed

Outage report

Stollings, WV

OLDER

[25646] · Sep 5

Cable TV

Outage report

Fairmont, WV

OLDER

[26554] · Aug 29

Internet

Outage report

Spectrum outage West Virginia map

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Red dots = reported outages · Click any dot for details · Clusters expand on click / zoom

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Recent outage reports

See recent outage reports from real Spectrum users

Fairmont, WV
[26554]THIS WEEK

Wi-Fi not working - Modem red light,tried to restart it but it’s still red

6d ago

Clarksburg, WV
[26301]OLDER

Internet

Oct 8

New Martinsville, WV
[26155]OLDER

Internet

Oct 6

Clarksburg, WV
[26301]OLDER

Internet only - Running slow, then crashed

Sep 25

Stollings, WV
[25646]OLDER

Cable TV

Sep 5

Fairmont, WV
[26554]OLDER

Internet

Aug 29

Dunbar, WV
[25064]OLDER

Cable TV

Aug 20

Williamstown, WV
[26187]OLDER

Internet only - No email

Aug 7

Fairmont, WV
[26554]OLDER

Internet

Aug 6

Report an outage in West Virginia

No ZIP or city needed — you're already on the West Virginia page.

Help your neighborhood — share your outage in seconds so friends and neighbors in West Virginia stay informed.

Your report will be added to live West Virginia outage data.

Is Spectrum down in West Virginia right now?

The statewide console on this page tracks Spectrum outage reports across West Virginia. Green means quiet statewide volume, amber means elevated reports in one or more metros, and red means a multi-city spike. Drill into city pages for neighborhood-level status.

Common causes of Spectrum outages in West Virginia

Every state has its own outage-cause profile. In West Virginia, the most common recurring drivers we see are severe weather, planned overnight node maintenance, backbone fiber cuts from construction, and utility power events that take amplifiers offline. Regional backbone failures typically show up as a simultaneous spike across multiple West Virginia metros — that's what the statewide console above catches first.

What to do during a West Virginia Spectrum outage

  1. Check the live console above — statewide report volume tells you if this is a multi-city event in West Virginia.
  2. Drill into your specific city page for neighborhood-level detail.
  3. If the map is quiet in your area, try a modem reboot before assuming it's Spectrum.
  4. Document the outage start time in case you request a bill credit later.
  5. Submit a report so other West Virginia customers know it's not just them.

West Virginia outage landscape — what actually causes them

Statewide Spectrum uptime in West Virginia is driven mainly by severe weather, planned overnight node maintenance, backbone fiber cuts from construction, and utility power events that take amplifiers offline — the storm season and peak summer heat window is when regional outage events tend to cluster. Charter's West Virginia plant leans on a mix of aerial and underground plant across the Spectrum footprint, so grid or weather events routinely show up as simultaneous Spectrum outages across Charleston, Huntington Wv, Morgantown Wv. When you see a statewide spike on the console above, it's often either a backbone fiber event or a utility-driven power event moving across regions such as Charleston, Huntington, Morgantown, Martinsburg.

West Virginia Spectrum quick facts

Primary power utilities
local electric utilities
Peak outage season
storm season and peak summer heat
Watch regions
Charleston, Huntington, Morgantown, Martinsburg

Get a bill credit for this outage

If Spectrum is down for hours in West Virginia, screenshot this page with the timestamp and call 833-949-0036 to request a prorated bill credit. Mention the start and end time of the outage.

Call 833-949-0036

The outage information on this page is based on user reports and local service indicators.

Spectrum Outage FAQ for West Virginia

Major West Virginia border states

Outage tools:

Related pages for West Virginia customers:

Is Spectrum Down Right Now?

Check the live map, report your outage, or look up your ZIP for local status.

spectrumoutagemap.org is an independent community tracker — not affiliated with Charter Spectrum™