Fairmont, WV
THIS WEEK[26554] · 6d ago
Wi-Fi not working - Modem red light,tried to restart it but it’s still red
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Wi-Fi not working - Modem red light,tried to restart it but it’s still red
6d ago
Internet
Oct 8
Internet
Oct 6
Internet only - Running slow, then crashed
Sep 25
Cable TV
Sep 5
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Aug 29
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Aug 20
Internet only - No email
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No ZIP or city needed — you're already on the West Virginia page.
The statewide console on this page tracks Spectrum outage reports across West Virginia. Green means quiet statewide volume, amber means elevated reports in one or more metros, and red means a multi-city spike. Drill into city pages for neighborhood-level status.
Every state has its own outage-cause profile. In West Virginia, the most common recurring drivers we see are severe weather, planned overnight node maintenance, backbone fiber cuts from construction, and utility power events that take amplifiers offline. Regional backbone failures typically show up as a simultaneous spike across multiple West Virginia metros — that's what the statewide console above catches first.
Statewide Spectrum uptime in West Virginia is driven mainly by severe weather, planned overnight node maintenance, backbone fiber cuts from construction, and utility power events that take amplifiers offline — the storm season and peak summer heat window is when regional outage events tend to cluster. Charter's West Virginia plant leans on a mix of aerial and underground plant across the Spectrum footprint, so grid or weather events routinely show up as simultaneous Spectrum outages across Charleston, Huntington Wv, Morgantown Wv. When you see a statewide spike on the console above, it's often either a backbone fiber event or a utility-driven power event moving across regions such as Charleston, Huntington, Morgantown, Martinsburg.
If Spectrum is down for hours in West Virginia, screenshot this page with the timestamp and call 833-949-0036 to request a prorated bill credit. Mention the start and end time of the outage.
Call 833-949-0036The outage information on this page is based on user reports and local service indicators.
Check the live map, report your outage, or look up your ZIP for local status.
spectrumoutagemap.org is an independent community tracker — not affiliated with Charter Spectrum™