Spectrum outage North Carolina — live map

Live updates · North Carolina

Longwood, NC

TODAY

[28452] · 5h ago

All services down

Outage report

Charlotte, NC

TODAY

[28269] · 6h ago

Internet

Outage report

Fayetteville, NC

TODAY

[28306] · 8h ago

Wi-Fi not working - Modem Red light been out since around 2pm

Outage report

Indian Trail, NC

TODAY

[28079] · 10h ago

Cable TV - Spectrum is reporting no outage, which contradicts outage reports online.

Outage report

Indian Trail, NC

TODAY

[28079] · 11h ago

All services down

Outage report

Sanford, NC

THIS WEEK

[27330] · 15h ago

Internet

Outage report

Spectrum outage North Carolina map

Last updated:

5

Today

0

Last hour

48

Last 48h

Red dots = reported outages · Click any dot for details · Clusters expand on click / zoom

48h7 daysOlder

Recent outage reports

See recent outage reports from real Spectrum users

Longwood, NC
[28452]TODAY

All services down

5h ago

Charlotte, NC
[28269]TODAY

Internet

6h ago

Fayetteville, NC
[28306]TODAY

Wi-Fi not working - Modem Red light been out since around 2pm

8h ago

Indian Trail, NC
[28079]TODAY

Cable TV - Spectrum is reporting no outage, which contradicts outage reports online.

10h ago

Indian Trail, NC
[28079]TODAY

All services down

11h ago

Sanford, NC
[27330]THIS WEEK

Internet

15h ago

Maxton, NC
[28364]THIS WEEK

Internet

15h ago

Greensboro, NC
[27455]THIS WEEK

Internet

16h ago

Durham, NC
[27701]THIS WEEK

Internet

17h ago

Report an outage in North Carolina

No ZIP or city needed — you're already on the North Carolina page.

Help your neighborhood — share your outage in seconds so friends and neighbors in North Carolina stay informed.

Your report will be added to live North Carolina outage data.

Is Spectrum down in North Carolina right now?

The statewide console on this page tracks Spectrum outage reports across North Carolina. Green means quiet statewide volume, amber means elevated reports in one or more metros, and red means a multi-city spike. Drill into city pages for neighborhood-level status.

Common causes of Spectrum outages in North Carolina

Every state has its own outage-cause profile. In North Carolina, the most common recurring drivers we see are hurricanes, tropical remnants, thunderstorms, and coastal/inland construction cuts. Regional backbone failures typically show up as a simultaneous spike across multiple North Carolina metros — that's what the statewide console above catches first.

What to do during a North Carolina Spectrum outage

  1. Check the live console above — statewide report volume tells you if this is a multi-city event in North Carolina.
  2. Drill into your specific city page for neighborhood-level detail.
  3. If the map is quiet in your area, try a modem reboot before assuming it's Spectrum.
  4. Document the outage start time in case you request a bill credit later.
  5. Submit a report so other North Carolina customers know it's not just them.

North Carolina outage landscape — what actually causes them

Statewide Spectrum uptime in North Carolina is driven mainly by hurricanes, tropical remnants, thunderstorms, and coastal/inland construction cuts — the hurricane season and summer storms window is when regional outage events tend to cluster. Charter's North Carolina plant leans on growing Triangle, Charlotte, and coastal footprints, so grid or weather events routinely show up as simultaneous Spectrum outages across Charlotte, Raleigh, Durham. When you see a statewide spike on the console above, it's often either a backbone fiber event or a utility-driven power event moving across regions such as Charlotte, Raleigh, Greensboro, Winston Salem.

North Carolina Spectrum quick facts

Primary power utilities
Duke Energy / Dominion Energy
Peak outage season
hurricane season and summer storms
Watch regions
Charlotte, Raleigh, Greensboro, Winston Salem

Get a bill credit for this outage

If Spectrum is down for hours in North Carolina, screenshot this page with the timestamp and call 833-949-0036 to request a prorated bill credit. Mention the start and end time of the outage.

Call 833-949-0036

The outage information on this page is based on user reports and local service indicators.

Spectrum Outage FAQ for North Carolina

Major North Carolina border states

North Carolina pages:

Outage tools:

Related pages for North Carolina customers:

Is Spectrum Down Right Now?

Check the live map, report your outage, or look up your ZIP for local status.

spectrumoutagemap.org is an independent community tracker — not affiliated with Charter Spectrum™