Santa Teresa, NM
THIS WEEK[88008] · 2d ago
Cable TV
Outage report
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Cable TV
2d ago
Internet
2d ago
Internet only - Spectrum Internet outage
Aug 19
Internet
Aug 15
All services down
Aug 12
Phone - MOBILE
Aug 12
All services down - CELL PHONE NOT RECEIVING SIGNAL
Aug 12
All services down
Aug 5
Cable TV
Jul 1
Wi-Fi not working - Was down the 27th at night until the 28th at 3pm. And just went out at around midnight the 29th. My router/modem was reset and still shows no incoming signal from the box outside.
Jun 29
No ZIP or city needed — you're already on the New Mexico page.
The statewide console on this page tracks Spectrum outage reports across New Mexico. Green means quiet statewide volume, amber means elevated reports in one or more metros, and red means a multi-city spike. Drill into city pages for neighborhood-level status.
Every state has its own outage-cause profile. In New Mexico, the most common recurring drivers we see are severe weather, planned overnight node maintenance, backbone fiber cuts from construction, and utility power events that take amplifiers offline. Regional backbone failures typically show up as a simultaneous spike across multiple New Mexico metros — that's what the statewide console above catches first.
Statewide Spectrum uptime in New Mexico is driven mainly by severe weather, planned overnight node maintenance, backbone fiber cuts from construction, and utility power events that take amplifiers offline — the storm season and peak summer heat window is when regional outage events tend to cluster. Charter's New Mexico plant leans on a mix of aerial and underground plant across the Spectrum footprint, so grid or weather events routinely show up as simultaneous Spectrum outages across Albuquerque, Santa Fe Nm, Las Cruces. When you see a statewide spike on the console above, it's often either a backbone fiber event or a utility-driven power event moving across regions such as Albuquerque, Santa Fe, Las Cruces, Hobbs.
If Spectrum is down for hours in New Mexico, screenshot this page with the timestamp and call 833-949-0036 to request a prorated bill credit. Mention the start and end time of the outage.
Call 833-949-0036The outage information on this page is based on user reports and local service indicators.
Check the live map, report your outage, or look up your ZIP for local status.
spectrumoutagemap.org is an independent community tracker — not affiliated with Charter Spectrum™